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    All Products purchased from us before 12 noon will only be delivered to you 2 to 4 business days. If you have not received your product after the scheduled days, please do not hesitate to contact our customer service team, tel: +65 63861815.

    If your order day/delivery day happens to fall in the week of a public holiday, the default days will be delayed +2 working day, excluding weekends. For further info, do not hesitate to contact us.

    What is the delivery time?
    For online orders, your delivery time scheduling from:
    1. Qxpress as trackable courier Delivery Time: 3 to 7 business days.
    2. Smart-Pac or SingPost normal mail will be delivery to your mail box 3 to 7 business days.
    3. Additional charges for Local Express next 2 business day delivery.
    4. International delivery will valid according to the service providers.

    Delivery Charges*
    FREE delivery for all purchases within Singapore for purchase S$30 and more. 
    You can select to upgrade your delviery to Local Express if your pay additional charges.
    For international delivery charges, please go to the Shopping Cart and click the bottom right link "Estimate your shipping" ro check the charges.  

    Free Delivery*
    For Online purchase - Free shipping applies to all purchase within Singapore.
    For OFFLINE Purchase or Cash on Delivery – Free shipping for purchases more than S$500 spent, unless otherwise stated.

    Do you ship internationally?
    Yes, we provide delivery to any international destination. 

    What happens if I’m not in when you deliver?
    Most of our products are dispatched by our nominated carrier and will usually require a valid signature as proof of delivery (POD). In the event of absence, an absent slip will be inserted under your door giving details of the attempted delivery, providing contact details of the courier company. You may contact the courier company to reschedule another timeslot. Alternatively, you can call our Customer Service hotline at +65 6386 1815 and we will assist you to track your purchase. 

    How do I cancel my orders?
    Please call our customer service hotline at +65 6386 1815 during office hours, GMM Technoword Pte Ltd reserves the right to refund you only on the price of any Goods based on your mode of payment, even after the relevant sales order is confirmed and payment has been received, in lieu of delivery or supply of such Goods within one business day. 

    More on FAQs - Click Here!